Superbuy (superbuy.com) is a long-running one-stop China purchasing and parcel-forwarding agent, founded in 2012, that buys from Taobao, Tmall, Weidian and other domestic stores for overseas shoppers. It waives basic purchasing-agent fees for life, includes free warehouse inspection with item photos, offers 90 days of free storage, and consolidates multiple parcels for international shipping to 200+ countries.
What works well
Basic purchasing-agent fees are waived for life, so the agent's own markup does not add to jade item costs
A commonly cited exchange rate of 6.19 keeps RMB conversion reasonable for high-ticket jade pieces
Unusually broad payment support, including cards, Wise, bank transfer, Alipay, WeChat Pay and Bitcoin
Three free warehouse QC photos per item, plus three more for Weidian orders, for checking a piece before it ships
90 days of free storage lets you collect several jade items or pendants and ship them in one parcel
Parcel consolidation and reinforced packaging options help control international freight on heavier pieces
Fourteen years of continuous operation with bilingual support and transparent published pricing
What to check
Free QC photos document appearance only. They are not a gemological report and do not verify species, treatment, origin or whether a stone is jadeite or nephrite, so treat them as one input to your own claim checks
Once you choose services such as tag removal, shoe-box removal or power-on testing, the item can no longer be returned to the seller
Items stored beyond 180 days are considered abandoned; extended storage costs $1.61 per item per month after the free 90 days (September 2026 pricing)
Payment fees vary widely by method, from roughly -3.13% on Wise bank transfer to about +3.94% on credit card and Apple Pay; confirm the fee shown at checkout
International shipping is prepaid against an estimated weight, and the final charge depends on actual weight and volume, so refunds or top-ups are possible
All fee figures, exchange rates and promotions reflect September 2026 data and can change without notice
About Superbuy
Superbuy was founded in 2012 and helped pioneer the reverse cross-border shopping model. Operated by DOT Technology Hong Kong Limited (Registration No. 72396324), it acts as a purchasing agent and international freight forwarder for overseas consumers who want to buy from Chinese marketplaces such as Taobao, Tmall and Weidian.The platform's core terms are straightforward: basic purchasing-agent fees are waived for life, warehouse inspection is free on arrival with item photos, and storage is free for 90 days. Buyers can combine multiple orders into one parcel and add reinforced packaging to reduce international shipping costs. Superbuy publishes its value-added service price list in detail, covering everything from detailed inspection and product video to moisture-proof bags, corner protectors and wooden crate reinforcement.
Superbuy supports hundreds of international shipping routes covering more than 200 countries and regions, with bilingual customer service and multi-currency payment. For buyers sourcing jade jewelry, that combination matters: you get a photographic record of what actually arrived at the warehouse, time to gather several pieces before shipping, and a single consolidated parcel instead of many small international shipments.
Is Superbuy a legitimate agent?
Superbuy has operated since 2012 and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (Registration No. 72396324). Independent traffic data has placed the site in the millions of monthly visits, and it is commonly described as the second-largest player in the agent category. For a jade buyer sending money to buy a stone before seeing it, that operating history and public pricing list are the main reasons to consider it. It is a purchasing and forwarding company, not a gemological laboratory.Where Superbuy is popular
Traffic data cited for Superbuy puts its largest audiences in the United States, the United Kingdom, Canada, Australia and France. Regional payment support follows the same pattern, with local rails published for the Netherlands, Belgium, Austria, Poland, Italy, Portugal, Spain-adjacent euro markets, Turkey, Brazil, Mexico, Thailand, Malaysia, Indonesia, Singapore, the Philippines and South Korea.Payment methods and fees
Superbuy accepts more payment routes than most agents. Card payments, Apple Pay and Wise are handled directly, alongside Alipay, WeChat Pay, UnionPay and a long list of regional wallets. Fees are not uniform: Alipay and WeChat top-ups are free but can take one to 60 minutes to credit; MyBank is 1.5% + €0.22; Trustly 3% + $0.40; iDEAL 2% + €0.30; EPS 2% + €0.30; PayU 2% + €0.30; MB WAY 1.5% + €0.15; Bancontact 0.5% + €0.30; BLIK 2% + 0.7 PLN; BANCOMAT Pay 1% + €0.10; PIX 2% + $0.05; PayID 2.9% + $0.30; PromptPay 2.5% + 15 THB; Kakao Pay and GCash 2.7% + $0.30; DANA and Touch 'n Go 2.50%; PayNow 1.50%; GrabPay 2.5%; Mercado Pago (Mexico) 3.50%; Turkish bank cards 3.8%. Credit card and Apple Pay carry roughly +3.94%, while Wise bank transfer is quoted at about -3.13%. Crypto is also accepted. Figures reflect September 2026 published rates.Value-added services worth knowing
Superbuy's paid menu is unusually granular and useful for jewellery. Detailed inspection is $0.88 per piece, detailed photography $0.48 per photo, product video $3.23 per piece, and a live model try-on photo $4.84. Physical protection includes plastic sealing at $1.61 per piece, bubble column packaging at $0.80, dust bags at $0.64, vacuum compression bags at $2.74, and wooden crate reinforcement at $40.38. Parcel-level options include moisture-proof bags at $0.96, stretch film at $0.64 per kg, corner protectors at $0.80 per kg, EPE foam filler at $0.48 per kg, foldable shoe boxes at $0.80, and priority shipping from $1.61. Extended storage is $1.61 per item per month.Using Superbuy for jade: what it does and does not verify
The warehouse workflow is a strong chain-of-custody tool. Superbuy receives the parcel from the seller, photographs it, and holds it before it leaves China, so you get an independent visual record of what the vendor actually shipped. That is genuinely useful when a seller's listing photos are recycled or when a bangle's measurements need checking. What it cannot do is confirm species, treatment, origin or colour enhancement. No step in the process substitutes for a bench examination or a laboratory report, and the published service list contains no gemological testing. Budget for that separately, and treat the free photos as a claim-check rather than a certification.Consolidation, storage and shipping economics
Storage is free for 90 days from check-in and can be extended at $1.61 per item per month, up to a maximum of about six months; items beyond 180 days are treated as abandoned. That window suits jade buyers who want to gather several pieces from different sellers, compare them in hand, return what does not work, and then ship once. International shipping is prepaid against an estimated weight, with the final bill based on actual weight and volume and any overpayment refunded to your account. Consolidating several pieces into one parcel, and adding low-weight filler items, is the standard way to reduce the per-item freight cost.How to use Superbuy
Step 1 — Find the listing and import it
Locate the jade piece on Taobao, Tmall or Weidian, or use the Superbuy product search tool to compare sources in bulk. Copy the product link and paste it into your Superbuy account to open a purchase order. Nothing is charged until you confirm the order.
Step 2 — Pay for the item and domestic shipping
Top up your account or pay at checkout. Alipay and WeChat top-ups are fee-free, Wise bank transfer is quoted around -3.13%, and credit card or Apple Pay runs about +3.94%. Superbuy then buys from the seller and the parcel moves to the warehouse.
Step 3 — Inspect, add services if needed, and store
On arrival you get three free QC photos (six for Weidian) documenting style, colour, size and model. Add detailed inspection at $0.88 per piece, a video at $3.23, or extra photography if a bangle's flaws need closer study. Remember that services like tag removal cancel returns. Storage is free for 90 days.
Step 4 — Consolidate and ship
Submit the shipment, compare routes, and combine several items into one parcel to cut freight. Reinforced packaging, moisture-proof bags and corner protectors are available at published prices. Shipping is prepaid on estimated weight, and any overpayment is refunded to your Superbuy account.
What happens at the warehouse is the part that matters most for jade. Superbuy logs the item in, takes three free QC photos (plus three more for Weidian purchases), and stores the piece free for 90 days. Those photos are useful for confirming that the carved pendant, bangle or bead strand you received matches the listing: style, colour, size and model. They are not a substitute for gemological testing. If you are checking whether a piece is jadeite or nephrite, whether it has been treated, or whether the vendor's claims hold up, plan on your own bench verification or a laboratory report after the item reaches you. Superbuy's photo service documents condition and identity of the parcel contents, not stone species.
Because the free QC is limited, jade buyers often add paid options: detailed inspection at $0.88 per piece, detailed photography at $0.48 per photo, a product video at $3.23 per item, or a live model try-on photo at $4.84 for jewellery worn on the body. These are charged per piece and are useful when a bangle's internal flaws or a pendant's translucency need a closer look. Note the trade-off: services such as tag removal make the item non-returnable, so choose them only after you have decided to keep the piece.
Storage is the second lever. You have 90 free days, extendable at $1.61 per item per month, and anything still unshipped after 180 days is treated as abandoned. That window is generous enough to accumulate several orders, compare them, return what disappoints you, and then consolidate the keepers into one international parcel. Consolidation is where the savings live: shipping is priced on the parcel's weight and volume, so small additions such as socks, underwear or a phone case usually add negligible cost.
Payment is flexible but not free. Alipay and WeChat top-ups carry no service fee, MyBank costs 1.5% + €0.22, PIX 2% + $0.05, PayNow 1.50%, and credit card or Apple Pay about +3.94%. Wise bank transfers are quoted at roughly -3.13%, the cheapest mainstream route. Bitcoin is supported, which is unusual among agents in this space.
Two practical cautions. First, shipping quotes are prepaid against an estimated weight; the final charge reflects actual weight and volume, and any difference is refunded to your Superbuy account. Second, this is a purchasing and forwarding service, not a jewellery authentication service: nothing in the workflow verifies a vendor's claim that a stone is untreated jadeite. Use the warehouse photos, the paid inspection options and your own bench work together. All fees, exchange rates and promotions quoted on this page reflect September 2026 published figures and should be reconfirmed on the platform before you commit.